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The curious case of the BONUS not a bonus August 24, 2011

Posted by eddiefitz in Bonuses, Carphone Warehouse, Kelvin Close, News, Pay, Preston, Stanford House, Targets, Warrington.
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Apparently a bonus cant be paid on insurance selling or saving a cancellation because of FSA rules. Fair enough so far, (if that is the case), because it is “incentivising.”
BUT when the employee doesn’t save enough insurance cancellations then 10% of the employees overall bonus is affected and can be lost.

But, hang on, IF bonus on selling insurance is banned because it is incentivising, then isn’t NOT Saving insurance also incentivising if it is part of the overall bonus conditions?

If you are affected or can shed light on this curious rule then please get in touch


‘New deal’ hits shop workers hard July 10, 2009

Posted by tomcwu in Bonuses, Pay, Shops.

Shop workers are set to be hard hit by changes to the commission structure. For many, it could mean a reduced take home packet of several hundred pounds. Never afraid to dress an attack on terms and conditions up in glossy management speak, the company is calling this the New Deal. Here is a picture of workers during the last ‘new deal’ (which was in the USA in 1930s, also during a recession).


Oh, great.  We’re hearing shop workers around the country are angry, and rightly so.  One worker contacted Carphone Worker to say,

CPW’s debts has already been paid back by Buy Best and in the garb of credit crunch CPW has curtail the commission which is unjust. Now on every contract they get £100 and if goes with the insurance then £200 and what actually does the person who sells the contract get?  only £6.40/hour…

So the question everyone’s asking is… what can we do?

Basically, we need to get organised.  We know some people are talking about striking, but it’s pretty hard to strike unless you’ve got some form of organisation: it’s the sort of decision workers need to take together.  The danger is that we let this slide, and then people come to accept things as just how they are.  So:

  1. Get in touch with us.  Call Tom on 07894 461713 or email tdale@cwu.org
  2. Speak to others about the need to get organised and do something.  Find others willing to get involved.
  3. Join the union if you haven’t done already

Shop workers do not have to accept this!

Target changes in TT WiFi and 2nd line – what’s the score? April 15, 2009

Posted by tomcwu in Bonuses, Pay, Preston, TalkTalk, Targets.

Q: When is a target not a target?

A: When you’re not supposed to hit it!

OK, it’s not very funny.  It’s even less funny if you work at Preston’s TalkTalk WiFi and 2nd Line Broadband  department.  Since – appropriately enough – April Fools Day, they’ve had their target structure change, with the probable effect that many workers are looking at losing a significant chunk of take home pay every month – perhaps up to £50 a month, equivalent to £600 a year.

Local CWU officer Glenn Slater who has also been advising workers in Tech Support has produced a briefing for the WiFi and 2nd Line Broadband.  Read the WiFi/2nd Line briefing here.


More shifty business… this time for Tech Support in Preston April 15, 2009

Posted by tomcwu in Pay, Preston, Shifts, TalkTalk.
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Following our report last week of the proposed shift changes for Carphone Networks workers in Irlam, it seems that similar shenanigans are going on for TalkTalk Tech Support workers at Tulketh Mill in Preston.  Local branch officer Glenn Slater has produced a briefing for workers in the team.

Download the briefing here as a PDF: Tech support (TT Preston) Shift Change Briefing


Pay freeze? What pay freeze? April 8, 2009

Posted by tomcwu in Pay.
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Information has reached Carphone Worker that the ‘pay freeze’ which was announced in a recent email from Charles Dunstone is not as icy as it may appear – there are pay rises for some work groups.

Will one of those groups turn out to be the directors, or senior managers?  Carphone Worker will be examining company statements over the next month to let you know…

But remember, due to inflation, a pay freeze is a pay cut.  The business is in difficult times, but we really have to ask – what with consultants flying here, there and everywhere, and staying in luxury hotels – is everything being done to keep good jobs in the business?