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Stress UPDATED October 23, 2011

Posted by eddiefitz in Carphone Warehouse, Health & Safety, Irlam, Kelvin Close, News, Opal, Preston, Rights, Shops, SMC, Stanford House, Stress, TalkTalk, TTT, Warrington, Wednesbury.
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UPDATED 23/10/2011

Management Standards for work related stress

Under UK law, employers have a ‘duty of care’ to protect the health, safety and welfare of all employees while at work. They also have to assess the risks arising from hazards at work including work-related stress.

What are the Management Standards for work related stress?

The Management Standards define the characteristics, or culture, of an organisation where the risks from work related stress are being effectively managed and controlled.

The Management Standards cover six key areas of work design that, if not properly managed, are associated with poor health and well-being, lower productivity and increased sickness absence. In other words, the six Management Standards cover the primary sources of stress at work.

see http://www.hse.gov.uk/stress/standards/  for the six Management Standards

SEE ALSO ; http://www.employmentlawwatch.com/tags/dickins-v-o2/

Part time workers and PC users October 22, 2011

Posted by eddiefitz in Carphone Warehouse, Health & Safety, Kelvin Close, News, Opal, Part Time Workers, Preston, Rights, Shops, SMC, Stanford House, Stress, Wednesbury.
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Part time workers and PC users

Many part-time workers are often forced to work their short shift without a break. The regulations are clear that until six hours are worked there is no automatic right to a break.

Yet, this can be concidered unreasonable for all workers. In particular when working with a PC monitor and keyboard or in need of drinks and toilet breaks.

If you are a part timer and instructed by your manager that you are not entitled to a break then concider asking for small “comfort breaks” to allow time away from the your desk to stretch your legs and have a break from the PC.

The regulations may state one thing but your body and mind may tell you another and you need a break.  Afterall your full time colleagues have a break every two to three hours on average so why cant a part timer?

The regulations for PC oprators is covered by regulations on the link below.

http://www.hse.gov.uk/pubns/indg36.pdf

Most jobs provide opportunities to take a break from the screen, eg to do filing
or photocopying. Make use of them. If there are no such natural breaks in your
job, your employer should plan for you to have rest breaks. Frequent short
breaks are better than fewer long ones.

other links of interest.

http://www.direct.gov.uk/en/Employment/Employees/Flexibleworking/DG_173304

http://www.acas.org.uk/index.aspx?articleid=1576

http://www.direct.gov.uk/en/Employment/HealthAndSafetyAtWork/DG_4016686

Stress now most common cause of absence-UPDATED October 9, 2011

Posted by eddiefitz in Carphone Warehouse, Health & Safety, Kelvin Close, News, Rights, Shops, SMC, Stanford House, Stress, Warrington.
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UPDATED 23/10/2011

What are the Management Standards for work related stress?

The Management Standards define the characteristics, or culture, of an organisation where the risks from work related stress are being effectively managed and controlled.

The Management Standards cover six key areas of work design that, if not properly managed, are associated with poor health and well-being, lower productivity and increased sickness absence. In other words, the six Management Standards cover the primary sources of stress at work.

see http://www.hse.gov.uk/stress/standards/  for the six Management Standards

ORIGINAL ARTICLE->

Stress is, for the first time, the most common cause of long-term sickness absence for both manual and non-manual employees, according to this year’s Absence Management survey from the Chartered Institute of Personnel and Development (CIPD) and Simplyhealth.
Organisational change and restructuring is cited as the number one cause of stress at work, highlighting the impact of cuts to jobs, pension benefits and pay freezes.

see the link below for the full report.

Simplyhealth: www.simplyhealth.co.uk/shcore/sh/content/pdfs/surveys/CIPD_2011_Absence_Managemen1.pdf

What to do if you feel stressed or a feeling of unable to cope?

Number ONE –  before things get out of hand get the facts and be honest with yourself.

check out the link below for advice and guidence.

http://www.time-to-change.org.uk/Need%20Support%3F/Employment%20resources/I%20am%20an%20employee/feeling-stressed


PLEASE Look after yourself………..With an average of 40 days of unpaid overtime worked a year, Britons work the longest hours in Europe, so maybe its time to take stock and think about YOU!

The big issue for many who suffer from workplace stress is the effects on family life and relationships. PLEASE Look after yourself – life is hard at the moment – dont struggle on and on and on. Work issues can and do overflow into our home lives when work issues play on our minds. Conversations and comments that would not be given a second thought can, when stressed and tired, become revolving in negative mindtalk, becoming a catalyst for more stress and sleeplessness.

Switching off the office when we go home is easier said than done, especially for managers with company phones and laptops and reports to write.

As a member of a union you will have access to independent advice.  There is a 200 year history of support and experience in people like you helping people like you.

For those who want to seek advice and help indendently check with your Doctor.

Please remember –  You Are Not Alone

…………..and neither are the  Carphone, BBE and TTG MANAGERS 

There is support and help out there.

..the strength of the union is in its members. The stronger the union, the stronger the voice

Wanted at Wednesbury: night shifts and, erm, running water? July 29, 2009

Posted by tomcwu in Health & Safety, Shifts, Wednesbury.
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Should the night shift be brought back?

Night shift workers transferred onto day shifts at Wednesbury Logistic Centre are convinced that overtime working on Saturdays is proof that the company’s decision to cease the night shift was badly judged. Many of the night shift workers are unhappy that they have been forced onto days – one CWU member said, “Many people have been working on nights for years – they have family responsibilities that mean they need to be available during normal working hours, and the night shift meant they could do that.” She added, “The company hasn’t been very sensitive over the hours people work on the day shift either – which would have been one way of giving people the flexibility they need to care for their families”.  Workers at the site report there is a backlog of repairs already, in spite of the overtime, and many would be happy to see the night shift return.

Tapping your potential!

drippingtap

A recent crisis at Wednesbury Logistics Centre highlighted the need for health and safety reps at the site. The water supply to the site was cut for several hours on Monday 27th July; fortunately only for a few hours but the impact on staff at the site was immediate – with no drinking water, no flushing toilets and no way of washing their hands.

The Health and Safety Executive advice in such situations is for Health and Safety reps to liaise with the company to find ways of working around the problem – unfortunately we don’t have any safety reps at Wednesbury!  Could you be that rep?  It’s a positive role and one for which you will receive training and plenty of CWU support.  Help make a positive difference at work and add to your CV. Contact CWU organiser Alan Smith on 07894 461710 or asmith@cwu.org

swine flu outbreak at carphone’s wednesbury site (seriously…) July 3, 2009

Posted by tomcwu in Health & Safety, Wednesbury.
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Carphone Worker hears from workers on site that there are two confirmed cases of swine flu at the Wednesbury Logistics Centre.  This urgently raises the issue of what steps the company is taking to safeguard the health of their employees.

A Communication Workers Union rep raised the issue of swine flue with senior managers shortly after news of the first cases hit the headlines.  Our rep asked what measures were being taken to reduce the likelihood of infection spreading within the workplace.

An email to TalkTalk employees the next day contained the business’s response contained no answers as such. However, it did establish that working groups were being set up:

Our plans will look at a range of responses including: prioritising of critical work, re-allocating staff, extending home working, moving work to areas unaffected.

What was the outcome of the “cross-Group forum” which was to be set up to look at the risk of swine flue?  What plans are in place to safeguard employee welfare if further cases are discovered – at Wednesbury or other sites?  Were any of the above possibilitie agreed upon, and when would they be triggered? Can we see the policies and plans, and if not why not?

“A great day”, hamageddon May 8, 2009

Posted by tomcwu in Health & Safety, TalkTalk.
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TalkTalk group is set to become the largest Internet Service Provider in the UK with the accusation of Tiscali, it was announced today.   TalkTalk group head honcho Charlie D announced the news to workers yesterday, describing it as “a great day in our history”.  The acquisition cost £236 million, proving that the big man can always find the cash to grow his own business, even if he can’t find enough to keep real salaries on the level, or Average Handling Time targets above 300 seconds.

We are told that the companies have “a similar culture”.  Does that mean that everyone at Tiscali is looking for another job as well?

In other news, Carphone Worker learns that the business have responded to the imminent threat of a swine flu epidemic by ensuring that if the potentially lethal disease hits, business will not be disrupted. “Our plans will look at a range of responses including: prioritising of critical work, re-allocating staff, extending home working, moving work to areas unaffected.”  Carphone Worker is confident that we will all be breathing a sigh of relief through our standard-issue face masks.

Psychosocial risk factors in call centres (!) April 22, 2009

Posted by tomcwu in Health & Safety, Stress.
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It’s always good when a 92 page government report crops up to confirm what you already know, especially when said report comes with such a helpfully clear title.  Carphone Worker cannot pretend that Psychosocial risk factors in call centres: An evaluation of work design and well-being (2003) is riveting reading.  But hey, we’re the union, so we’re interested in these things, and thought you might be interested in some of its key findings too.  The following direct quotes will give you an idea. (more…)