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Welcome November 27, 2011

Posted by eddiefitz in About us, Carphone Warehouse, Getting involved, Irlam, Kelvin Close, News, Preston, Rights, TalkTalk, TTT, Warrington, Wednesbury.
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The Reps and fellow members of the CWU would like to offer a warm welcome to all those who have joined us in the last few months.

If you haven’t received your membership card yet you soon will. If you have any questions please contact and we will do our best to help you.

If you haven’t already, check out SOME of the many BENEFITS of your union membership here; http://www.cwu.org/benefits.html and

http://www.cwu.one1one.co.uk/  and http://www.cwu.one1one.co.uk/specialoffers.cfm

 

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Together we can make a REAL difference

Any organisation needs honest feedback on how it is doing and we, the administrators of the ‘Workers site welcome your thoughts, ideas and feedback on what we can do to help you gain information and improve the service the CWU provides.

The union movement is all about involvment and input. If you want to get involved either as a rep or as a point of contact please contact us. Remember all correspondence to this site is confidential.

Taking any active role in the movement will increase your knowledge and your awareness of  the issues we all face in employment and society in general.

Becoming a union member helps us all to achieve…….

Respect and Dignity in the Workplace

 “Where trade unions are most firmly organized, there are the rights of the people most respected. “

Samuel Gompers

CWU main site www.cwu.org/home/
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Stress UPDATED October 23, 2011

Posted by eddiefitz in Carphone Warehouse, Health & Safety, Irlam, Kelvin Close, News, Opal, Preston, Rights, Shops, SMC, Stanford House, Stress, TalkTalk, TTT, Warrington, Wednesbury.
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UPDATED 23/10/2011

Management Standards for work related stress

Under UK law, employers have a ‘duty of care’ to protect the health, safety and welfare of all employees while at work. They also have to assess the risks arising from hazards at work including work-related stress.

What are the Management Standards for work related stress?

The Management Standards define the characteristics, or culture, of an organisation where the risks from work related stress are being effectively managed and controlled.

The Management Standards cover six key areas of work design that, if not properly managed, are associated with poor health and well-being, lower productivity and increased sickness absence. In other words, the six Management Standards cover the primary sources of stress at work.

see http://www.hse.gov.uk/stress/standards/  for the six Management Standards

SEE ALSO ; http://www.employmentlawwatch.com/tags/dickins-v-o2/

Part time workers and PC users October 22, 2011

Posted by eddiefitz in Carphone Warehouse, Health & Safety, Kelvin Close, News, Opal, Part Time Workers, Preston, Rights, Shops, SMC, Stanford House, Stress, Wednesbury.
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Part time workers and PC users

Many part-time workers are often forced to work their short shift without a break. The regulations are clear that until six hours are worked there is no automatic right to a break.

Yet, this can be concidered unreasonable for all workers. In particular when working with a PC monitor and keyboard or in need of drinks and toilet breaks.

If you are a part timer and instructed by your manager that you are not entitled to a break then concider asking for small “comfort breaks” to allow time away from the your desk to stretch your legs and have a break from the PC.

The regulations may state one thing but your body and mind may tell you another and you need a break.  Afterall your full time colleagues have a break every two to three hours on average so why cant a part timer?

The regulations for PC oprators is covered by regulations on the link below.

http://www.hse.gov.uk/pubns/indg36.pdf

Most jobs provide opportunities to take a break from the screen, eg to do filing
or photocopying. Make use of them. If there are no such natural breaks in your
job, your employer should plan for you to have rest breaks. Frequent short
breaks are better than fewer long ones.

other links of interest.

http://www.direct.gov.uk/en/Employment/Employees/Flexibleworking/DG_173304

http://www.acas.org.uk/index.aspx?articleid=1576

http://www.direct.gov.uk/en/Employment/HealthAndSafetyAtWork/DG_4016686

Stress now most common cause of absence-UPDATED October 9, 2011

Posted by eddiefitz in Carphone Warehouse, Health & Safety, Kelvin Close, News, Rights, Shops, SMC, Stanford House, Stress, Warrington.
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UPDATED 23/10/2011

What are the Management Standards for work related stress?

The Management Standards define the characteristics, or culture, of an organisation where the risks from work related stress are being effectively managed and controlled.

The Management Standards cover six key areas of work design that, if not properly managed, are associated with poor health and well-being, lower productivity and increased sickness absence. In other words, the six Management Standards cover the primary sources of stress at work.

see http://www.hse.gov.uk/stress/standards/  for the six Management Standards

ORIGINAL ARTICLE->

Stress is, for the first time, the most common cause of long-term sickness absence for both manual and non-manual employees, according to this year’s Absence Management survey from the Chartered Institute of Personnel and Development (CIPD) and Simplyhealth.
Organisational change and restructuring is cited as the number one cause of stress at work, highlighting the impact of cuts to jobs, pension benefits and pay freezes.

see the link below for the full report.

Simplyhealth: www.simplyhealth.co.uk/shcore/sh/content/pdfs/surveys/CIPD_2011_Absence_Managemen1.pdf

What to do if you feel stressed or a feeling of unable to cope?

Number ONE –  before things get out of hand get the facts and be honest with yourself.

check out the link below for advice and guidence.

http://www.time-to-change.org.uk/Need%20Support%3F/Employment%20resources/I%20am%20an%20employee/feeling-stressed


PLEASE Look after yourself………..With an average of 40 days of unpaid overtime worked a year, Britons work the longest hours in Europe, so maybe its time to take stock and think about YOU!

The big issue for many who suffer from workplace stress is the effects on family life and relationships. PLEASE Look after yourself – life is hard at the moment – dont struggle on and on and on. Work issues can and do overflow into our home lives when work issues play on our minds. Conversations and comments that would not be given a second thought can, when stressed and tired, become revolving in negative mindtalk, becoming a catalyst for more stress and sleeplessness.

Switching off the office when we go home is easier said than done, especially for managers with company phones and laptops and reports to write.

As a member of a union you will have access to independent advice.  There is a 200 year history of support and experience in people like you helping people like you.

For those who want to seek advice and help indendently check with your Doctor.

Please remember –  You Are Not Alone

…………..and neither are the  Carphone, BBE and TTG MANAGERS 

There is support and help out there.

..the strength of the union is in its members. The stronger the union, the stronger the voice

The curious case of the BONUS not a bonus August 24, 2011

Posted by eddiefitz in Bonuses, Carphone Warehouse, Kelvin Close, News, Pay, Preston, Stanford House, Targets, Warrington.
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Apparently a bonus cant be paid on insurance selling or saving a cancellation because of FSA rules. Fair enough so far, (if that is the case), because it is “incentivising.”
BUT when the employee doesn’t save enough insurance cancellations then 10% of the employees overall bonus is affected and can be lost.

But, hang on, IF bonus on selling insurance is banned because it is incentivising, then isn’t NOT Saving insurance also incentivising if it is part of the overall bonus conditions?

If you are affected or can shed light on this curious rule then please get in touch

Kulwinder Plaha back at work! August 25, 2009

Posted by tomcwu in Carphone Warehouse, Uncategorized, Wednesbury.
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Yesterday morning Kulwinder Plaha, CWU rep at Carphone’s Wednesbury Logistics Centre, walked back into work.  As Carphone Worker has reported, Kulwinder was threatened with the sack for challenging unfair management behaviour.

We welcome the company’s decision to reinstate Kulwinder, without any disciplinary sanction whatsoever, and hope that this is a signal of a more constructive approach to employee relations at the site.

The CWU will continue in our efforts to support the reinstatement of Sulinder Kumar.

For more on the CWU’s campaign see here and here.   We got international and domestic union support.  Carphone Worker recognises the contribution, and thanks, those who have been a part of making this happen.  United we stand.

CNV00022

Doublethink August 19, 2009

Posted by tomcwu in Carphone Warehouse, Consultation, Wednesbury.
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It’s interesting to compare two accounts of a recent meeting held by senior management at Wednesbury to gauge staff opinions.  Reverse Logistics Director Niall McPhee gushes that the visitors:

were struck by the amount of pride and dedication that the team have towards their responsibility of supporting the business & its customers. They now have a clearer view of the issues that are restricting our operational performance & the things that really matter relating to employee engagement within the business

However, Carphone Worker hears:

All that was said by the workers in those sessions was how the place has changed and isn’t being run as efficiently as it used to be or could be and that people have lost trust and faith in management decisions.

Interesting how two such different accounts can emerge out of one meeting, isn’t it? This is one of the problems with company organised consultation: you can say what you like, but it doesn’t mean it gets heard…

Briefing for CPW CSA workers – bonuses and targets August 17, 2009

Posted by tomcwu in Bonuses, Carphone Warehouse, Stress, Targets.
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Download a PDF version of this briefing here

Do you work in CPW Customer Support or Fanatical Support?  This matters for you!

Several people who have been at this company for years, people who are respected as workers, have walked out the door.  Everyone says, “this used to be a great company to work for…”  Most people are looking for another job.  Lots of people are stressed, off sick, or getting headaches.  Some workers are taking home several thousand pounds less a year than they were a couple of years ago, even though they’re doing the job better. (more…)

Preston: open union drop in after work this Wednesday… August 10, 2009

Posted by tomcwu in Carphone Warehouse, Preston.
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We’ve all got questions.  Sometimes, a union can give answers.  Come to our open meeting and drop in session…

When? This Wednesday (12 August), open meeting from 8.30pm, drop in to talk to a union officer any time from 4.30pm

Where? CWU office, opposite Tulketh Mill (corner of Balcarres Road and Blackpool Road)

What? A chance to talk about things going on at work with other workers, find out more about the union, and tell the union what matters to you…

For more information contact your CWU rep in Carphone Warehouse (upstairs), Laura Johnson: laura.katherine.johnson1@gmail.com

“The values of the Carphone Warehouse” July 19, 2009

Posted by tomcwu in Carphone Warehouse, Videos.
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We had a great march in Wednesbury yesterday to protest against Carphone’s victimisation of members there, which worried the company so much they shut the site for the day.  I’ll post a report as soon as I get some photos.  In the mean time though, this was brought to my attention.  Stewart Lee discussing “the values of the Carpone Warehouse”.  Very funny…