TT Home Movers: CWU member elected in campaign for fair targets September 15, 2009Posted by tomcwu in Preston, TalkTalk, Targets.
Workers in Home Movers have elected CWU member Gemma Fitzpatrick to represent them on the company’s “Chat back” forum – an employee consultation body. Gemma’s election marks a stage in CWU members’ campaign to address a number of issues faced by workers in the TT Operations department. As we have previously reported, their concerns include bonuses, targets, holidays, and performance management.
In particular, workers are concerned about changes in the bonus structure which make their bonus payout dependent on the statistics relating to the Service Level Agreement. Because this is in turn affected by how much work is coming in, it is not something that the workers have any control over: however well they work, if more work in total comes into the department, they may still lose their bonus as a result.
Gemma told Carphone Worker, “As union members, we think the company needs to listen to what we have to say. And as an elected representative of workers in Home Movers, it’s my role to listen to what everyone has to say, and put those views across clearly to the company.”
Michael Parkinson, CWU rep in Home Movers told us that “ultimately, we want to be negotiating with the company, not just being consulted. That’s what sets a well organised union apart from a consultative body.”